Privacy Policy

Effective Date: May 2026

Introduction

Welcome to Rockwell Catering. We respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, social media pages, email communications, text communications and other interactions related to our catering services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, sign a contract, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Billing and event addresses
• Payment information
• Event details
• Guest counts and dietary preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
• Cookies and tracking information

How We Use Your Information

We may use your information to:

• Provide catering services
• Process payments and invoices
• Respond to inquiries and customer service requests
• Prepare proposals, contracts, and event schedules
• Communicate regarding bookings and events
• Improve our website and services
• Send updates, promotions, or marketing communications
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Payment processors
• Event venues or vendors involved in your event
• Technology and website service providers
• Legal or regulatory authorities when required by law

All third parties are expected to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

You may choose to disable cookies through your browser settings, although some website features may not function properly.

Payment Information

Payments made through our invoicing systems may be processed by third-party payment providers. We do not store full credit card information on our servers.

Marketing Communications

If you subscribe to our emails or provide your contact information, we may send promotional messages, event updates, or special offers.

You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.

By providing your phone number to us, you are:

• consenting to receive messages from the business
• understanding personal info will not be shared with third parties for marketing purposes
• agreeing to message frequency (number of messages/month/week/etc., frequency varies, or recurring messages)
• you may reply STOP (or other keywords) to opt-out of future messaging
• you may reply HELP for more information
• message and data rates may apply

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

SMS Messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• Accessing your information
• Requesting corrections
• Requesting deletion
• Opting out of marketing communications
• Requesting information about data usage

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Rockwell Catering
1325 S 500 E Ste 312 American Fork, UT 84003
info@rockwellcatering.com
801-610-2111
www.rockwellcatering.com

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Optional State Privacy Law Addendum

Depending on the states where your customers are located, additional disclosures may be required under laws such as the California Consumer Privacy Act (CCPA) or other state privacy regulations.

You may wish to consult with a licensed attorney to ensure this Privacy Policy complies with all applicable laws for your business operations.